Mybema is software designed to help grow amazing online communities. Start being in control of your own community without worrying about third party news feed algorithms and constant design changes. Curious? You can get a community going in under 30 minutes.
Feedback from your customers or users is invaluable. Good, qualitative information can improve your product or service more than you could ever do by yourself. Online discussions are a fantastic source for feedback.
Community participation has been proven to be a factor of loyalty and loyal customers are more valuable than once-off customers. By getting your customers to engage in your community, you are increasing their LTV.
People come up with ideas and share them with other people all the time. If they're talking on your community platform, you get easy access to potentially great new ideas.
Keep the same customers around for longer. People that participate in branded communities are less likely to churn.
How many times have you had to answer the same question over and over? If your network is talking on a many-to-many platform, your community members will answer queries directed at you before you even have to!
Dealing with fewer support queries means that you can handle the remaining ones far quicker than usual. Quicker turnaround times mean better customer service.
You can download the code to run Mybema on your own website. It's free and open source. But you need to be familiar with the command line and should have some experience with managing a VPS. You should also have access to a Linux or OSX computer as Windows is not supported.
Mybema is developed using Ruby on Rails and is under git version control. You can download the codebase by cloning the repository. The project has a few software dependencies like Redis and Elasticsearch and uses PostgreSQL as a data store.
We've created a configuration repository that uses Ansible to provision a 2gb DigitalOcean droplet with Mybema installed and running. All you have to do is clone this repository instead of the Mybema one, run bundle and edit 3 files, then boot Mybema up with a single rake task. It could hardly get easier than that!
We understand that not everyone can or wants to set things up themselves. We also get that hosting may be stressful and the process of updating software and security may be both tedious and daunting. If you want all the benefits of a community without the hassle of managing your own platform, check out our pricing guide.